FOR-A partners with Tecnovideo to offer technical support in Brazil
Story Highlights
FOR-A Corporation
of America, a manufacturer of video and audio systems for the broadcast and
professional video industries, announces a partnership with one of its
distributors based in
Brazil,
Tecnovideo. FOR-A customers will now be able to receive authorized technical
support in country from Tecnovideo.
Tecnovideo
has been in the broadcast market in
Brazil for two decades providing
automated solutions for the distribution of broadcast and professional
products. In addition to the FOR-A line of products, Tecnovideo also represents
JVC and Sony and serves as an authorized technical support center for JVC and
Sony. Beginning in September, engineers from Tecnovideo will be able to make
repairs and offer warranty service to FOR-A customers in
Brazil.
Artur
Oguri, Commercial Director of Tecnovideo in
Brazil
says the time is right for his company to expand their partnership with FOR-A
by becoming an authorized service center in
Brazil: “Broadcasters here are
becoming more familiar with FOR-A’s products. While the quality of their
equipment is what stands out, sales are increasing in part because FOR-A is
offering us the support we need to continue growing their customer base.”
With the
high customs costs associated with importing and exporting from
Brazil,
addressing even minor service concerns presented a bit of a problem. Pedro
Silvestre, FOR-A Regional Sales Manager–Caribbean and
Latin
America says this will be a most welcome addition for FOR-A’s
customers. “We know this is something our customers in
Brazil have
been looking for. Having an established service center in
Brazil will
allow them to protect their investment with us,” said Silvestre. “Tecnovideo
has the talent and infrastructure to provide this value added service and help
us demonstrate our continued commitment to our customers in that market.”