Level 3 Appoints Andrew Crouch EMEA Regional President

Global network services company Level 3 Communications recently reaffirmed its strategic commitment to the EMEA region and its customers with one of the company’s most experienced and proven regional leaders, Andrew Crouch, taking the helm as its EMEA regional president. Crouch has moved back to his native UK to oversee the Europe, Middle East, and Africa (EMEA) region following the closing of Level 3’s acquisition of tw telecom on Oct. 31, 2014.

Crouch now has overall responsibility for the region including strategy, marketing, sales, operations, the network and overall customer experience. His remit also includes the GAM (Global Accounts Management) division across all Level 3 regions, which markets to and services global enterprise and wholesale customers.

Most recently, Crouch was Level 3’s regional president of North America and APAC, with him and his team driving the business to serve the wholesale segment and achieve strong enterprise revenue growth. Over the two year period from the third quarter 2012 to the third quarter 2014, Level 3’s Core Network Services enterprise revenue grew more than 20 percent in North America.

“Marketing-led, sales-driven and powered by experience are the cornerstones of how we want to drive business in the EMEA region,” said Crouch. “Delivering value and a market leading experience will be core to serving our customers across the many countries we operate in EMEA.”

Level 3 serves customers in more than 30 EMEA countries with a comprehensive portfolio of secure, managed solutions over a global services platform anchored by owned fiber metro and pan-regional networks on three continents. Wholesale and enterprise customers gain access to fiber and infrastructure solutions; IP-based voice and data communications; wide-area Ethernet services; video and content distribution; more than 100 EMEA data center and colocation facilities as well as cloud-based solutions.

“EMEA represents diverse countries with intrinsic variations and business opportunities; I look forward to engaging with customers across the region with Level 3 supporting their business objectives around growth, efficiency and security,” added Crouch.

Crouch spent over 13 years at Level 3 in North America. Prior to that, he served as deputy general manager within the corporate clients division at British Telecom. He was also vice president of Commercial Operations with Concert Communications, at the time of a joint venture between British Telecom and AT&T.

Born in the UK, Crouch also completed his studies there, with a BSc in Management Sciences at the University of Manchester and a master’s degree at University College London (UCL) in Telecommunications Management.