Tekserve Partners With Cyber City
Tekserve has partnered with Cyber City, a leading NYC-based IT solutions and managed services provider catering to the small and midsize business (SMB) market. Tekserve has entered into an exclusive agreement with Cyber City to provide a menu of value-add, customized, managed IT and cloud services to Tekserve’s SMB customers.
While Tekserve has been working with the SMB community in NYC since its inception nearly 30 years ago, the company recently established a formal SMB division. Teresa Rivera, Director of SMB Solutions, has spearheaded the new partnership with Cyber City.
“We are proud of the reputation that Tekserve has built and maintained with small business owners over the years,” says Rivera. “Since we first started offering professional services to this market, we have always approached our solutions by adding long-term value to our offerings. Our goal is to forge long-standing relationships, rather than strictly selling or servicing an immediate need. Our customers appreciate this and our newly formed partnership with Cyber City reinforces our commitment to this sector. Cyber City has an impressive 18-year history, and we are excited to partner with a company that shares our commitment to customer satisfaction and quality.”
Since its founding in 1996, Cyber City has also been working closely with NYC’s SMB market. The company prides itself on providing small business owners with customized technology services and support necessary to prosper and grow via the implementation of state-of-the-art computer technologies.
Tekserve and Cyber City, while continuing to operate as separate entities, will jointly offer Tekserve customers a host of personalized services, including guidance on selecting the right cloud solution, assistance with system integration, customized help-desk solutions and other shared data management challenges. By working together, the companies will be able to deliver an enhanced full-service package, one that encompasses Tekserve’s sales expertise in hardware and software solutions paired with Cyber City’s services and support experience.
“Tekserve and Cyber City share many like-minded philosophies, with personalized customer care a top priority,” says Glenn McGinnis, President, Cyber City. “Tekserve has mastered the art of working with the SMB customer, and we are happy to take that relationship even further, to keep those businesses running smoothly. There is this amazing synergy between us and we are thrilled to be working together.”