Television Network TLC Chooses The VCC for ’90 Day Fiancé: Before the 90 Days’ Epilogue Show Production

The Video Call Center (The VCC) has announced that TLC and Sharp Entertainment have completed production of the Tell All episode of the popular show “90 Day Fiancé: Before the 90 Days” using the VCC’s revolutionary live video caller production platform and services for television. The show is the first of a variety of programs for which TLC has contracted with the VCC for production services. The two-hour special is scheduled to premier Monday, October 30 on TLC (preview).

TLC’s 90 Days Epilogue Show

“Tell all episodes are one of the fans’ favorite components of the 90 Day franchise,” says Scott Lewers, SVP, Multi-platform Programming & Digital Content, TLC. We had the challenge of our cast being across the globe and the VCC provided us with a great solution. The reliability of the VCC enables cast members to be fully engaged without the technical disruptions that are so common when video calls appear on TV. We were impressed by the VCC’s quality and professionalism.”

The “90 Day Fiancé: Before the 90 Days” Tell All show used the unique capabilities of the VCC production platform to reunite the show’s cast of couples and their parents, located on four continents for intimate and sometimes heated, face-to-face live video conversations. The VCC enabled TLC producers to provide high-reliability and high-quality live video feeds from locations as diverse as Manila (Philippines), Paris (France), Malaga (Spain), Puerto Plata (Dominican Republic), Sao Paulo (Brazil), Lexington (Kentucky, US) and Davenport (Florida, US) without incurring expensive satellite time and other origination costs.

TLC makes use of a broad suite of technology and support services from the VCC including:

  • Flexible acquisition of callers via Internet video call using favorite apps including FaceTime, WebRTC and Skype, and allowing each caller to use their own preferred device.
  • Call screening, quality control and scene optimization to ensure the best possible appearance, lighting and connectivity for cast.

  • Proprietary methodology and technology to stabilize consumer video caller applications and keep high quality connections open for long periods of time.

  • Low-latency live monitoring to ensure that cast members could see each other in real-time to maintain engagement.

  • Isolation of return feeds to enable couples to see each other and react to videos.

  • High-quality ISO recordings of each caller for use in post-production.

  • Facilitation of communication between in-studio guests, production personnel and remote callers for direction and management production.

“The VCC solution fades into the background during production, keeping the cast’s focus on content and not technology,” says Matt Sharp, CEO and Founder, Sharp Entertainment. The result is a uniquely immersive experience that allows for the extended conversation needed to allow the most riveting content to emerge naturally.”

“What was unique about this shoot was that the cast and guests may have been thousands of miles apart,” says Larry Thaler, CEO of The VCC, but the producers wanted them to be able to look into each other’s eyes and react. This required the VCC to provide a stable feed between the cast’s laptops and mobile phones, over whatever Internet connection was available to them, and maintain that connection for as long as three to four hours at a time. Our customized and isolated low-latency return feed and mix-minus systems coupled with our team’s expertise in troubleshooting difficult calling scenarios made this come together well.”

Password must contain the following:

A lowercase letter

A capital (uppercase) letter

A number

Minimum 8 characters