IHSE USA Sends Update to Client Base Amid Coronavirus
IHSE USA has reached out to their client base amid the coronavirus pandemic:
COVID-19 presents unknown challenges for us all. At IHSE we have also reacted to the latest developments and have introduced various measures to protect our customers, partners and colleagues. These will allow us to continue to support you with e.g. consulting or deliveries.
As of today, continuation of our production is secured based on sufficient stock and deliveries. Our colleagues work in two teams which work either in the morning or in the afternoon avoiding personal contact. This measure will allow us to continue production in case of an infection in one of the teams. Your goods are being shipped to you as normal.
In addition, we will soon be able to deliver our new IP-console which allows our customers to work from their home office and access their system at work safely and reliably. For more information please contact our sales team on +49 (7546) 9248-42 or send an email to firstname.lastname@example.org.
In all other departments, most colleagues work from their home office and the colleagues remaining in our offices also work in teams and have enough space to keep the safety distance.
Our global offices are also operational, either by working in teams and shifts or from home office. Customer consulting and support are available as usual.
Appointments with you will only be carried out in exceptional circumstances or if you expressly require them. Visits in our offices are not possible for the time being. We are happy to arrange telephone and video conferences with you. You can reach us via telephone and email in the usual manner, particularly our Support Team via the Hotline number +49 (7546) 9248-43 or via email on email@example.com.
Thank you very much for your understanding and stay healthy in these difficult times!